Workflow Strategist

The adoption of generative artificial intelligence (AI) in business has garnered significant attention, yet recent findings from the Massachusetts Institute of Technology (MIT) suggest that many organizations are not reaping the anticipated rewards from such initiatives. A comprehensive study highlighted that 95% of AI projects do not lead to the expected income growth, raising critical […]

The integration of artificial intelligence (AI) into workplace operations is not just a trend; it’s a transformative shift that is reshaping how businesses—particularly small and medium-sized enterprises (SMBs)—function. This evolution presents opportunities and challenges for SMB leaders who must adapt their strategies to stay competitive. By understanding how to effectively implement AI-driven workflows and automation

In today’s fast-paced business landscape, small and medium-sized businesses (SMBs) are increasingly turning to artificial intelligence (AI) to streamline operations, enhance decision-making, and boost productivity. Integrating AI-driven workflows and automation strategies into daily operations can yield significant advantages, from increasing efficiency to providing valuable insights that inform strategic decision-making. To begin with, AI can automate

The order-to-cash (OTC) process is a fundamental aspect of any organization, encompassing the customer purchase journey from order placement to payment completion. It is crucial for small and medium-sized businesses (SMBs), as the efficiency of this process directly influences revenue generation and overall profitability. In a competitive business landscape, optimizing the OTC process can yield

In recent discussions with business leaders, there has been a palpable excitement surrounding the potential of agentic AI to revolutionize organizations. Yet, the pressing inquiry remains: how can these leaders effectively and efficiently deploy such transformative technology? Emerging research from the IBM Institute for Business Value indicates that a staggering 86% of executives anticipate that

In today’s fast-paced digital landscape, small and medium-sized businesses (SMBs) are continually grappling with the challenge of delivering exceptional customer experiences. The announcement at the Adobe Summit regarding new offerings within the Adobe Experience Cloud highlights a critical opportunity for these businesses to improve their operations. By integrating AI-driven workflows and automation strategies, SMBs can

ServiceNow has recently announced a series of strategic partnerships designed to enhance its technological offerings and expand its operational capabilities across various sectors. For small and medium-sized businesses (SMBs), these developments present crucial opportunities to improve efficiency, decision-making, and productivity through the integration of AI-driven workflows and automation strategies. One of the most notable collaborations

In today’s fast-paced business environment, small and medium-sized businesses (SMBs) face mounting challenges in managing workflows efficiently while ensuring the highest quality of output. The digital transformation journey requires leaders to embrace innovative solutions that not only optimize performance but also empower their teams. Integrating AI-driven workflows and automation strategies into daily operations is one

In the rapidly evolving landscape of business, small to medium-sized businesses (SMBs) must navigate the complexities of adapting to new technologies while also striving to maintain efficiency and productivity. Integrating AI-driven workflows and automation strategies into daily operations can significantly enhance decision-making and operational efficiency. However, the journey to successful automation is not without its

In an era defined by rapid technological evolution, small and medium-sized businesses (SMBs) face an ever-growing need to improve operational efficiency, enhance decision-making, and boost productivity. Among various innovations, the integration of artificial intelligence (AI) into workflows stands out as a transformative strategy that can help organizations achieve these objectives. By adopting AI-driven workflows and