In recent years, financial institutions have eagerly embraced generative AI, aiming to enhance efficiency and improve customer experience. However, as evidenced by the University of Michigan Credit Union, the expected return on investment (ROI) may not be as substantial as anticipated. Sherry Wu, the institution’s chief technology officer, pointed out at FinovateFall 2025 that while

The emergence of artificial intelligence in various sectors has transformed traditional processes, particularly in finance. University of Michigan Credit Union (UMCU) showcases this trend by developing an AI-driven loan origination system aimed at streamlining the loan application process. The initiative highlights how SMBs can leverage similar technologies to enhance their operational efficiency and stimulate growth.

In today’s complex global trade environment, the integration of AI into supply chain management has evolved from a novel experiment into a fundamental necessity for small and medium-sized businesses (SMBs). With geopolitical tensions, tariff shifts, and ongoing supply chain disruptions, companies increasingly find themselves under pressure to innovate and enhance their operations. For SMB leaders,

In today’s fast-paced business environment, small and medium-sized businesses (SMBs) are continually searching for ways to optimize operations, reduce costs, and enhance customer satisfaction. As technology evolves, few advancements have offered as much promise for streamlining workflows as automation, particularly through the integration of artificial intelligence. This article will focus on how SMBs can implement